CAPS Complaint Forms

CAPS Complaint Form

Use below forms to register a complaint concerning a companion animal purchased from a rescue or a pet shop, over the internet or from a breeder. The information on your complaint helps us with our investigations and makes it easier for CAPS to assist you.


Please fill out the complaint form as thoroughly as possible and click the submit button when completed. Required fields are marked with an asterisk (*). We understand there are many questions; however in order for us to address a complaint we need this information.

You may wish to take notes and gather the required information first before filling out the form.

The information from the complaint forms makes it easier for us to assist you and provides CAPS with critical information for investigations, legislation and outreach.

Please submit a pet shop complaint form to register a complaint concerning a companion animal you purchased from a pet shop, online or directly from a breeder.

Please use the rescue complaint form to register a complaint against an animal rescue.

Please use the California Municipal Shelter complaint form to report violations and problems at public shelters in California. This form is ONLY for employees, volunteers, rescue partners, adopters, and fosters associated with municipal shelters in California.

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