Complaint Details

Cust First Name Brit 
Shop Name Happiness is pets  
Shop Address Line 1 15 w golf road 
Shop Address Line 2  
Shop City Arlington heights  
Shop State or Province Illinois 
Shop Country United States  
Was Online Purchase No 
Shop Website  
Shop Email Address  
Date of Purchase 2011/11/11 
Price 3000.00 
Shop Breed of Dog French bulldog 
Sex Male 
Date of Birth 2011/08/31 
Date of Death  
Breeder Steve Kruze 
Broker  
Registry  
Diseases and Illnesses Distemper, phnemonia, congenital hip displacement, abnormal liver function, seizure  
When illness begin end He had a bit of a runny nose when we brought him home. We took him to the vet within the first 7 days and were immediately given antibiotics. After returning to the vet every couple of days the puppy was hospitalized for 5 days with phnemonia. Once released his front paw began to shake. At one point his paws were rough and textured and one day they peeled. It was then that the vet told us about distemper. I believe he was put on more antibiotics. After we stopped hearing from the vet we decided to get a second opinion. Second vet agreed with the strong case for distemper. Ran blood work finding abnormal liver. X-rays showed displaced hip. He was given more antibiotics. We took him to get an ultrasound of his liver. No liver shunt was found a biopsy was needed. We took him to a nerologyst who agreed with all the previous doctors and added a second antibiotic and an anti seizure medication. He was recently put on a liver supplement. Puppy is recovering well with lots of love and care he is still alive. Once he has overcome distemper we will focus on him liver and hip problems.  
Hereditary Defects Hip displacement, possibly abnormal liver function  
Recommend vet Yes 
Veterinary expenses to date 1100+ 
How did you hear about shop Online 
Please describe conditions Puppies were kept in small crates stacked on top of each other. To the shopper it looks like a display case of puppies. Food was in a bowl in the crate. Water was in a water bottle attached the crate. Under the crate wire bottom was news paper. No blankets for the puppies to rest on. Our puppy had a small toy in his crate. Tempurature seemed normal. Seemed clean. On our return visit, to complain, dogs looked sad and many of them had eye discharge and crusty noses.  
Breeders Name  
Breeders Email Address   
Breeders Address Line 1  
Breeders Address Line 2  
Breeders City  
Breeders City  
Breeders Website  

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Investigating Pet Shops and Puppy Mills since 1992

759 CJC Hwy., #332
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