Complaint Details

Cust First Name Carla 
Shop Name Happiness is Pets 
Shop Address Line 1 15647 S. 94th Avenue 
Shop Address Line 2  
Shop City Orland Park  
Shop State or Province Illinois 
Shop Country United States  
Was Online Purchase No 
Shop Website happinessispets.com 
Shop Email Address  
Date of Purchase 2004/11/23 
Price 898.00 
Shop Breed of Dog Pug 
Sex Female 
Date of Birth 2004/09/15 
Date of Death 2012/07/06 
Breeder Sandy Page 
Broker Happiness is Pets 
Registry ACA 
Diseases and Illnesses mastocytoma. In less than 8 years of age our pug was diagnosed with cancer. There was a large mass, unknown origination, in her pancreas that closed her bile duct and caused jaundice throughout. There were also several smaller malignant tumors in each nodule of her liver. In a matter of 2.5 weeks she stopped eating, lost 4 pounds, started sleeping more frequently and passed in her sleep just last week.  
When illness begin end We learned of the cancer on June 21, 2012 and she passed on July 6, 2012 in her sleep.  
Hereditary Defects unknown. 
Recommend vet N/A 
Veterinary expenses to date ,000+ 
How did you hear about shop A local store.  
Please describe conditions The store itself is bright, clean, open. The store is not the issue really, it is the fact that they get ALL of their puppies from puppy mills in the Midwest but advertise as "health and quality being their #1 concern and all puppies are from small local breeders". It was a blatant lie told to us in 2004 and after a visit to the store last night, this is still the case. The breeders breeding conditions and lack of known lineage for the animal is why we were unaware of the congenial defects and probable history of cancer in her line.  
Eastern European Purchase No 
Breeders Name  
Breeders Email Address   
Breeders Address Line 1  
Breeders Address Line 2  
Breeders City  
Breeders City  
Breeders Website  
Can be registered Yes 
Did the shop communicate No 

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