Complaint Details

Cust First Name kevin 
Shop Name Puppy Palace 
Shop Address Line 1 5909 Hollywood Blvd 
Shop Address Line 2  
Shop City Holywood 
Shop State or Province Florida 
Shop Country United States  
Was Online Purchase No 
Shop Website  
Shop Email Address  
Date of Purchase 2013/02/09 
Price 00 
Shop Breed of Dog English Bulldog 
Sex Female 
Date of Birth 2012/12/07 
Date of Death  
Breeder Steve Kruse 
Broker Puppy Palace (Hollywood, FL) 
Diseases and Illnesses Incontinence, UTI, bacterial infections 
When illness begin end We noticed a problem the day we brought her home and after 3 surgeries (& k+), they are still not resolved. 
Hereditary Defects Yes, per Vet 
Recommend vet N/A 
Veterinary expenses to date 
How did you hear about shop In our town 
Please describe conditions Since we purchased "Helga", we have been dealing w/ constant puddles all over the house, wet towels, sheets, etc. Although only 8 mths old, she has already had 3 major surgeries & will be having another procedure next wk. Per the vet, this is a congenital problem that her mother would have also had, so should not have been bred. When I Googled the breeder's name (Steve Kruse), I discovered that he has been running an Iowa Puppy Mill for years & has been sued multiple times for breeding sick dogs & then the puppies either die or the owners have to go through what we are going through now. Puppy Palace did pay for Helga's 1st 00 of expenses & per FL law, that is all they are required to do, but I think Mr. Kruse should be liable for the rest (k+) & his business shut down. I learned that the owner of PP is Steve Kruse's wife and a Miami TV station has contacted us re/ going on the air w/ our story. If you can do ANYTHING for us (advice, name of an attorney who would take our case, etc.), please let me know. We have adopted 3 great shelter dogs and then purchased another English Bulldog (who is now 9), but have never experienced anything like this. Helga now has a severe bacterial infection & UTI & isn't looking so good tonight. :(  
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