Complaint Details

Cust First Name Vivian 
Shop Name Barkworks 
Shop Address Line 1 116 Los Cerritos Mall 
Shop Address Line 2  
Shop City Cerritos 
Shop State or Province California 
Shop Country United States  
Was Online Purchase No 
Shop Website 
Shop Email Address  
Date of Purchase 2012/06/03 
Price 0.00 
Shop Breed of Dog West Highland Terrier 
Sex Male 
Date of Birth 2012/03/19 
Date of Death  
Breeder Nebraskaland Pets 
Diseases and Illnesses Diarrhea/Giardia Kennel Cough 
When illness begin end Puppy had diarrhea when we brought him home and tested positive for Giardia during initial vet visit the day after the pup was taken into our possession and was put on Metronidazole and bland food diet. 4 days after the puppy came home from the store he began wheezing and coughing (kennel cough). 
Hereditary Defects None known. 
Recommend vet Yes 
Veterinary expenses to date 0.00 
How did you hear about shop Visited Brea, CA location and was informed there was another location in Cerritos, CA. 
Please describe conditions Pet shop had bedding made of shredded newspapers. Puppies are fed in their "kennels" in disposable paper trays. Noticed trampled fecal matter under the bedding next to food trays. Puppies are supposedly bathed on Mondays and Tuesdays, the pup I purchased didn't look like he'd been bathed in weeks. Vet made a comment about his hygiene. Temperature was adequate.  
Eastern European Purchase No 
Breeders Name  
Breeders Email Address   
Breeders Address Line 1  
Breeders Address Line 2  
Breeders City  
Breeders City  
Breeders Website  

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Investigating Pet Shops and Puppy Mills since 1992

759 CJC Hwy., #332
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