Complaint Details

Cust First Name ariadna 
Shop Name SD Puppy 
Shop Address Line 1 mission george rd 
Shop Address Line 2  
Shop City mission valley 
Shop State or Province California 
Shop Country United States  
Was Online Purchase No 
Shop Website 
Shop Email Address  
Date of Purchase 03/01/2012 
Shop Breed of Dog maltipoo 
Sex Female 
Date of Birth 01/01/2012 
Date of Death  
Breeder Maria 
Broker Maria 
Diseases and Illnesses Parvovirus 
When illness begin end To Whom It May Concern:   My boyfriend and I purchased a Maltipoo puppy from SD Puppy on Thursday, March 01, 2012. Along with the puppy, we received her shots card and the first visit free to the Veterinarian they suggested in North Park. The puppy already had her first two shots, was considered in good health, and free of any illnesses or life threatening conditions.   The same day, we noticed her stomach was abnormally distended for a puppy her size. We thought it was normal since she had just recently had a meal but the bloating continued for the six consecutive days. I called David Salinas, the owner and seller from SD Puppy, on March 2nd, to let him know of the condition. He said it could be that the puppy needed to be “dewormed” again but that it was normal and nothing serious. I took Ivy (my pet’s name) to the Veterinarian on Saturday, March 3, 2012 for her first visit. Our appointment was at 10am. When I got there, I was told that there was an emergency with one of the animals in the back room, so I had to reschedule for Tuesday, March 6, 2012. Sunday the puppy was fine, she was playful but she would not finish her food. David Salinas sold me the food along with vitamins that he said I had to feed the puppy every morning and followed his instructions religiously. Monday morning is when the situation worsened and Ivy fell extremely ill. Her symptoms consisted of diarrhea and vomiting, which lasted most of the day. She threw up about eight to nine times. I could not sleep the entire night as she grimaced in pain and continued to defecate. Tuesday she slept the whole day. She would not play, eat, or drink water. Once at the veterinarian clinic he suggested doing a parvovirus test. The test came out positive! The veterinarian told me he was going to call David Salinas, and tell him about it. He then he came back into the room and handed his iPhone to me because David wanted to speak with me, obviously showing the two of them have been in business together a long time. David asked me if I could meet him at his SD Puppy shop along with Ivy immediately. The vet told me he was going to charge the cost of the parvovirus test, , to David’s account. The vet seemed very upset, clearly showing this was not the first case with David Salinas Puppies. I drove to the puppy shop. When we walked in, David told us he could not believe that this was happening and that he was very upset with the breeder for selling him sick puppies, stating that this had not been the first case and that he would be ending his business relationship with the breeder. Then, he gave me two options:  1. Return the puppy and give me a full refund and just forgetting about what happened. 2. Leave the puppy with him so he could contact the breeder. The breeder could then cure the puppy, saving us thousands of dollars, and then returning Ivy back to us when fully recovered. In the event of Ivy not surviving, he would refund us the money. I was devastated by his suggestions! Right away, I told him that the money was NOT the issue! I even offered to take Ivy to be hospitalized myself, and cover the costs so that I at least knew that if she did not survive I tried my best to save her life. However, he insisted that he did not want me to spend thousands of dollars and that he and his wife would make sure the puppy was well taken care of. I called him one hour after leaving his shop and he never returned my call. I still had questions, and I wanted to know the breeder and veterinarian’s contact information so I could speak with them if necessary. I called again Tuesday and no answer, so we decided to go to the shop. When we got there, there was a note that said “Family emergency, will return at 1pm” so we waited. When David Salinas got there with his wife and kids, we were told he took the puppy to Lancaster to the breeder, and that Ivy had been hospitalized and was on an IV to help her keep hydrated. I asked for the breeder’s info and he said he could not give it to me because it was private and confidential. I then asked for the Vets Address and phone number, and he said he could not give me that either. At that point, I knew both the situation was not normal and he was hiding something from me. I felt he was hiding the fact that my dog had died or that his operation was illegitimate. I insisted on knowing the whereabouts of Ivy so he said the breeder call me in two hours. I waited 7 hours, and I had not received any call. With them denying me the information to the vets contact information, I started to ask questions. I was met with nothing but resistance and constant changes to the story. They even went as far to tell me the vet had a private practice he performed out of his own home! From the time I was at the vet and the vet’s reaction towards David Salinas on the phone, I already knew this was an illegitimate operation. I decided to research his business on and, as expected, SD Puppies had a one star rating. There has been a significant amount of people who have been through similar situations. I contacted one individual who also purchased a Maltipoo and her puppy was diagnosed with parvovirus. She told me many people have been contacting her with the same issue after reading her review. I am obviously not the only one going through this situation. David Salinas is hiding something! I was told his puppies are from puppy mills, and that some of his dogs are from Mexico. When I confronted him about it, he denied it. It is now March 8, 2012 and I still do not know the whereabouts of my beautiful Ivy. Please help me figure this out. I miss Ivy and I want her back. If my dog cannot be saved, I want to at least due my part in bringing justice to the situation. I do not want one more animal to go through the pain and suffering Ivy and countless other puppies have gone through under the business practices of David Salinas. With such a clouded secrecy over his operation, we need to find out the source of the issue and correct it. How many more puppies have to be hospitalized, with chances of lifelong damage before he stops!   Regards,   Ariadna Vereda Mobile Number: 619-792-7477  
Hereditary Defects  
Recommend vet Yes 
Veterinary expenses to date {jumi [scripts/complaint_detail.php] } 
How did you hear about shop Pet shop owner gave me a free first visit pass 
Please describe conditions He keeps the puppies in the back room. Customers cant see puppies unless brought out by Owner David Salinas. 
Eastern European Purchase No 
Breeders Name  
Breeders Email Address   
Breeders Address Line 1  
Breeders Address Line 2  
Breeders City  
Breeders City  
Breeders Website  

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