Complaint Details

Cust First Name Elaine 
Shop Name onceuponateapup - Ginger Turk owner 
Shop Address Line 1 111 Rhoades Way 
Shop Address Line 2  
Shop City Folsom 
Shop State or Province California 
Shop Country United States  
Was Online Purchase Yes 
Shop Website 
Shop Email Address 
Date of Purchase 10/15/2011 
Price 00 
Shop Breed of Dog chihauhau 
Sex Female 
Date of Birth 8/10/2011 
Date of Death  
Breeder Jung Club in Korea 
Broker Ginger Turk 
Diseases and Illnesses When I received the paperwork from vet who examined the puppy before itwas shipped to me a vet named BRAD CALHOON in california from lake forest hospital, the vet stated that he found a debilitating condition called corneal opacity in left eye of the puppy. and suggested that the dog should have a eye specialist look at it,but the puppy appears fine for traveling. 
When illness begin end The illness probably began when Ginger Turk animal broker, told me that the puppy was going for its vet check and told me that the left eye of the puppy was tearing and that the puppy had a cold in its eye and the vet treated and then said puppy was fine to be shipped. I did not see the puppy originally, and when I got the puppy I could see a white cloud in part of the left eye . So, I took the puppy to a eye specialist and they did find a haze on the corneal endothelium and that it has to be treated right away and that it could be a congential defect. I mentioned it to Ginger and she denies it and says the puppy is in good health and would not cover or reimburse me because it is not a life threatenig condition.  
Hereditary Defects congentital defect found in left eye and needs to be watched and treated when needed. 
Recommend vet No 
Veterinary expenses to date 12/17/2011 
How did you hear about shop I looked on line and at the time I was new at this type of experience and should have thought twice and researched but I did not and now I have to deal with the future ahead.  
Please describe conditions When you talk to Ginger on the phone she decribes her facilities as the best and treats the puppies to the utmost and on her website she shows her home and the conditions there and also claims that she socialzes with the puppies and that the puppies are well cared for and treated with the best. You would probably have to see this personally. 
Breeders Name  
Breeders Email Address   
Breeders Address Line 1  
Breeders Address Line 2  
Breeders City  
Breeders City  
Breeders Website  
Can be registered No 
Did the shop communicate No 

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