Complaint Details
| Cust First Name | Kim |
| Shop Name | Petlane |
| Shop Address Line 1 | 1610 E Battelfield |
| Shop Address Line 2 | |
| Shop City | Springfield |
| Shop State or Province | Missouri |
| Shop Country | United States |
| Was Online Purchase | No |
| Shop Website | |
| Shop Email Address | |
| Date of Purchase | 06/08/11 |
| Price | jumi,296.00 |
| Shop Breed of Dog | Papillon |
| Sex | Female |
| Date of Birth | 03/28/11 |
| Date of Death | |
| Breeder | Gail Gonnella |
| Broker | |
| Registry | |
| Diseases and Illnesses | When my husband purchased her at the pet store the Vet checked her out and gave her a clean bill of health. On the 2nd or 3rd day she started with a wet croupy cough. Took her to local Vet. and was told she had kennell cough. Which now July 16 she has neaver been well and now has broncuil phnemonia. She is on her 5th antibiotic since we've had her she hasn't had a night of sleep without coughing. Petland took x-rays 3 days ago and said she was clear. Took that same x-ray to another vet the saw and showed me the pockets of phnemonia. Petland still denies the illness. If I went by there diagnosis she would have been in serious trouble if the pockets abcess she could have died. Were still not out of the woods. I understand Petland gets there dogs from Hunte Corp. I have a very expensive sick dog that I love dearly and will pay what I have to ,too get her well. |
| When illness begin end | It began 3 days after we got home |
| Hereditary Defects | |
| Recommend vet | Yes |
| Veterinary expenses to date | my out of pocet 0.00 |
| How did you hear about shop | Went to the store in Springield. |
| Please describe conditions | The pet shop looked good. An employee told me a summer infectious cough had been going around there. |
| Breeders Name | |
| Breeders Email Address | |
| Breeders Address Line 1 | |
| Breeders Address Line 2 | |
| Breeders City | |
| Breeders City | |
| Breeders Website | |
| Can be registered | Yes |
| Did the shop communicate | Yes |
